Job Accommodation Case Studies

Holistic Approach to Assistive Technology Solutions

My detailed case studies demonstrate that successful implementation of assistive technology solutions extends far beyond the technology itself. Each case exemplifies the critical interplay of multiple factors:

Key Components of Success

  1. Human-Centric Approach: Understanding and addressing the unique needs of individuals
  2. Rigorous Evaluation Techniques: Employing comprehensive assessment methods
  3. Collaborative Teamwork: Fostering synergy among diverse expertise
  4. Cross-Sector Cooperation: Facilitating seamless interaction between stakeholders

The Bigger Picture

While cutting-edge assistive technology is crucial, its efficacy is fundamentally dependent on:

In essence, the true power of assistive technology lies not in its technical specifications, but in our ability to harness it through human-centered processes and collaborative efforts. Without this holistic approach, even the most advanced solutions may fall short of their potential to enhance lives and promote inclusivity.

Listed Below are actual examples of accommodations that have been made for qualified employees with disabilities.

Problem
A log truck driver had a head injury, which caused his right eye to go blurry on an intermittent basis, and neck pain that prevented him from turning his head all the way to the right. As a result, he was not able to clearly see the right side mirror of his truck to check for obstructions.
Solution
A "fish eye" mirror and second flat mirror were mounted on an arm on the right side at the very front of the truck. This gave him a clear view down the right side of the truck.. Material costs were about $70.

Problem
A lock smith with a thoracic spinal cord injury from a gun shot wound was paralyzed and suffered severe pain and spasms. He was no longer able to stand to access tools in his small shop, open car doors, and install locks, door closers, and similar hardware.
Solution
A stand up wheelchair was purchased to allow the lock smith to continue working in his shop and in the field. As a result of standing, his pain and spasms also decreased. A lift was installed in his van to speed his response time to calls. Standup wheelchair costs about $8000. Costs of van lifts and installation vary.
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Problem
An administrative office worker had developed a pinched nerve in her neck/shoulder. She was unable to continue performing typing tasks in a timely manner.
Solution
An ergonomic evaluation determined a new arrangement for her workstation that would compensate and limit her from making motions to offend her condition. There was no cost.

Problem
A cafeteria worker had a near fatal allergic reaction to a cleaning product used in the kitchen.
Solution
A rehabilitation engineer worked with the supervisors to use the material safety data sheets, MSDS, to identify what chemicals in the product caused the reaction and review other products for those same chemicals. The supervisors chose to switched to products that did not include those chemicals.

Problem
An administrative worker at a major insurance company suffered sudden vision loss resulting in 20/400 vision in both eyes. She was unable to see any of the paperwork or forms with which she had been working, or the computer screen into which she was entering data .
Solution
A closed circuit television (CCTV) was provided and ZoomText Level 1 (computer screen magnification software) was installed on her computer. This allowed her to see the forms. Costs about $2300.